Summary
- Canada Post is on strike as of September 26 and will be reducing parcel delivery in the future.
- Our minimum spend for free shipping will increase from $40 to $50, effective October 1.
- Shipping times to rural locations in Canada and the United States will be longer.
- We are actively seeking new shipping companies with better rates for small businesses to go back to our $40 minimum for free shipping and better shipping times for rural locations.
- Updates will follow as they become available.
Canada Post's strike, as of September 26, and the Federal Government's ruling on September 25, which limits door-to-door parcel delivery, will impact our business.
We use multiple shipping vendors, including UPS, Purolator, and Canpar, which we will continue to do. But, based on favourable (favorable) pricing for small businesses, we predominantly used Canada Post, especially when shipping to rural locations and the US. Their pricing has been the fairest for us since other providers, particularly UPS and Purolator, increased their shipping rates during Canada Post's previous strike and again on August 29, when the tariffs took effect.
Canada Post was also the provider used by other couriers, including Purolator, to reach rural locations, so shipping times in these areas will change.
What this means for our customers
· We will continue to ship to all the locations we currently service. Shipping time may be longer in rural locations across Canada and the United States, as Canada Post is not available as a shipping option in these areas.
- Unfortunately, we will need to raise our free shipping minimum from $40 to $50, effective October 1, due to increased shipping costs.
- We are working to find additional shipping companies that offer small businesses more competitive prices, allowing us to lower our free shipping minimums again.
- We will update this blog post and you with more information as it becomes available.
Raising our shipping minimum was a difficult decision for us to make, as we've been trying to keep all of our costs consistent throughout the past year's shipping fluctuations, inflation and tariffs.
To confirm: Despite the necessary adjustment to our free shipping minimum, our product prices will remain consistent.
Our commitment to you remains unchanged. If you have any questions or concerns, please email us at info@bonjoubeauty.com.
Your support of our small business means the world to us. We are committed to finding alternative shipping solutions as soon as possible. Thank you for your understanding and patience during this time.
